Privacy Policy

Your Privacy Matters

At SunWay Salinas Artificial Grass, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you use our website or services. By using our website or requesting our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide to us directly and information that is automatically gathered when you visit our website. This includes:

• Your name, email address, phone number, and mailing address
• Property details and service preferences
• Photos of your property if you choose to share them
• Payment information for completed services
• Communications between you and our team
• Website usage data like IP address, browser type, and pages visited

How We Use Your Information

We use the information we collect to provide you with the best possible service. Here is how we use your data:

• To respond to your inquiries and provide quotes
• To schedule and complete your artificial grass installation
• To process payments and maintain financial records
• To send you service updates and appointment reminders
• To improve our website and customer experience
• To comply with legal obligations and protect our business

Information Sharing

We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors or scheduling tools. These partners are required to keep your information confidential. We may also disclose information if required by law or to protect our rights and safety.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption for sensitive data, and limiting access to your information to authorized personnel only. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have rights regarding your personal information:

• You can request to see what information we have about you
• You can ask us to correct inaccurate information
• You can request deletion of your information, subject to legal requirements
• You can opt out of marketing communications at any time
• You can disable cookies through your browser settings

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@salinasartificialgrass.com or call (831) 946-0448. We are happy to address any concerns you may have.